![]() Read the country information page for additional information on travel to Guatemala. government personnel and family members are prohibited from traveling to/throughout the above-mentioned areas for personal travel but are permitted to travel throughout the rest of Guatemala, including tourist destinations such as Tikal, Antigua, Lake Atitlán, and Pacific coast areas in the Santa Rosa and Escuintla Departments. The call center is staffed with Spanish and English speakers and can be reached 24/7 by calling 1500 or +502-2290-2800. PROATUR also provide additional security in locations frequented by tourists. ![]() Guatemala’s National Tourist Assistance Program ( PROATUR) provides 24-hour emergency assistance and routine guidance to tourists. Local police may lack the resources to respond effectively to criminal incidents resulting in a low arrest and conviction rate.
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